In here, buyer will communicate direct with seller via sms/call/email/FB(Contact). Any inquiry/purchasing/etc will directly informed by us. No hiding behind the wall.

  • The price of the Goods is the price stated in the our website (the "Price"). If no Price is specified in the web, the Price will be fit by both party negotiable. 
  • These prices exclude delivery costs, which will be added to the total amount due. However, it's also depends on both party nego
  • The price paid in Ringgit Malaysia(RM) only
  •  We only received payment from local bank only which is Maybank and CIMB. The account number will be given upon confirmation of the order. You will need to sms/call/email me for the number.
  • Payment by VISA/MASTER card, we use the well-known PayPal secured payment portal. However, Buyer will be charge extra 4% from total amount, which will be automatically calculate in the form. 
  •  COD - we do COD based on location stated at my blog. Kindly sms/call to arrange the meeting.
  • We also ship the products using Poslaju or Skynet courier service. Items will be tracked and you will be given the tracking code upon confirmation of dispatch.
  • Timescale - We will delivery at the same day for payment received before 3pm each day. So the next day you should received the goods.  
Osprey will repair for any reason, free of charge, any damage or defect in their product – whether it was purchased in 1974 or yesterday. If we are unable to perform a functional repair on your pack, we will happily replace it. We proudly stand behind this guarantee, so much so that it bears the signature of company founder and head designer, Mike Pfotenhauer.

NOT covered:
  • Size/Fit: Wrong size or fit.
  • Preference: Bad color? Wrong style? Not enough or too much room in your pack? Unfortunately we can’t cover personal preference under our guarantee.
  • Third Party Repairs or Replacements: You must send your pack to us to take advantage of the All Mighty Guarantee. We do not cover costs incurred via third party repairs or replacements.
  • Cosmetic Wear and Tear:  Any reasonable aging of your pack that affects only the appearance and not the function of your pack.  Be proud of those scars!
  • HydraForm Reservoir:  The HydraForm™ reservoir is covered by a limited 1-year warranty, reflecting the reasonable lifespan of a reservoir.The pouring and storing of warm-hot or boiling water or liquids into your reservoir WILL VOID your warranty.  Reservoirs are NOT designed to contain or handle liquids at temperature.
All items returned for warranty or repair service must be clean and free of odor.
Shipping and handling costs for any claim on warranty are wholly borne by the Customer.

 Return Policy

Here, We would love you to be pleased with your purchase. However, if you are not satisfied with the product, you can return back to me in UNWORN, UNALTERED, UNWASHED for Product Change.
No Refund!!

In addition, buyer bears with the cost of shipping item back to me and to you. Means that the postage fee to return back to me and pos back to you is on you. After I have received the product, I will check the condition

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+ comments + 1 comments

December 12, 2015 at 8:46 AM

Can I visit your premise to purchase?

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